1. What these terms cover
These terms apply to your use of the public Better Agency website at betteragency.io, including its articles and contact form. Better Agency is a GloveBox company. By using the website, you agree to these terms to the extent permitted by applicable law. If you do not agree, please do not use the site.
Use of the separate Better Agency CRM and any paid subscription is subject to the applicable customer agreement and order, not these website terms. If a customer agreement conflicts with this page about the paid service, the customer agreement controls. A link to a third-party service does not make that service part of this website.
2. Website information is not insurance advice
Articles, diagrams, features, and examples on this site are general information for independent insurance agencies. They are not legal, insurance, underwriting, or coverage advice for any particular person. Examples of workflows are illustrative and may not fit your agency, carrier requirements, or jurisdiction. A licensed professional and the relevant policy and carrier documents should guide coverage decisions.
Submitting a contact form or viewing this site does not establish an insurance-agent relationship, provide a quote, bind coverage, change a policy, or guarantee a response by a deadline. Do not use the contact form to report a claim, request an urgent policy change, or send sensitive client or payment information. Use your carrier, agent, or existing customer-support channel for those matters.
3. Acceptable use
You may read and share links to public pages and use the contact form for genuine business inquiries. You agree not to submit unlawful, misleading, infringing, abusive, or malicious material; impersonate another person; probe or interfere with the site's security; bypass spam controls; or use automated requests in a way that disrupts the site. We may restrict access or decline to process submissions that violate these terms or threaten the site or others.
4. Age and children's information
This public website is intended for adults acting on behalf of a business, not children. If you are under 13, do not submit your name, email, message, or anyone else's information through the contact form. If you are 13–17, ask a parent or guardian before sending personal information through the site. Parents and guardians can use the process in our Privacy Policy to report a child's submission and request review or deletion. These website terms do not authorize us to collect information directly from children under 13 or replace any parental-consent requirements that may apply.
5. What you send us
You are responsible for the accuracy and appropriateness of information you submit. You should have permission to send any other person's information. You retain ownership of your message, but you allow us to receive, store, and use it to respond to your inquiry and operate the website as described in our Privacy Policy. Sending a request does not automatically enroll you in a marketing program or authorize automated text messages.
6. Site content and links
The Better Agency name, site design, text, graphics, and other site materials belong to their respective owners and are protected by applicable intellectual-property laws. These terms give you permission to access the site for ordinary lawful use, not to copy, republish, or commercially exploit its content without permission. You may link to public pages without suggesting an endorsement that has not been given.
Some pages link to services or resources we do not control. Those services may have their own terms and policies. A link is not a guarantee or endorsement of the linked site's content.
7. Accuracy and availability
We aim to keep the website useful and current, but its content, features, availability, and prices may change. Descriptions of the software are informational and do not override a signed order or customer agreement. We do not promise that the website will always be available or error-free. To the extent permitted by law, the website is provided “as is” and “as available,” without warranties beyond any that cannot legally be excluded.
8. Responsibility and limits
To the extent permitted by applicable law, Better Agency and its affiliates are not responsible for indirect, incidental, special, consequential, or punitive losses arising from use of the public website, including reliance on general site content or interruption of access. Nothing here limits responsibility that cannot legally be limited, or changes rights provided by a separate customer agreement or applicable consumer law.
9. Changes to these terms
We may revise these website terms as the site changes. We will post the updated version here with a new effective date and provide additional notice if required. Continuing to use the public site after updated terms take effect means the updated terms apply to later use, to the extent permitted by law.
10. Contact
Questions about these website terms can be sent through our contact form. For a privacy-related request, see the Privacy Policy.
